Quality Measurement and Stakeholder Interest
Measurement is fundamental to quality improvement. It allows us to assess baseline performance, identify drivers of poor performance, and assess the impact of quality improvement efforts. It plays an important role in allocating resources within an organization. More broadly, measurement allows an organization’s performance to be compared to that of similar organizations.
The Quality Measurement and Stakeholders Interests Module is an online learning module that begins with a lesson, and contains an 8 question post-test with accompanying answers, rationales, and references. When the participant selects an answer, immediate feedback (i.e., rationale) is given explaining the correct answer.
Format: Internet-based module beginning with a lesson, and followed by a post-test of 8 questions with accompanying answers, rationales, and references.
CME Credit: Three (3) AMA PRA Category 1 CreditsTM
Passing Score: 75% (6/8) required for CME credit
Upon completion of this educational activity, participants should be able to:
- Define and compare structure, process, and outcome measures
- Define stakeholders and understand their interest in improving quality
- Recognize and explain measure as defined by key external stakeholders
- Describe trends in U.S. hospital quality performance and potential unintended consequences of quality measurement and incentive programs
SHM complies with ACCME Standards for Commercial Support by following policies and procedures designed to identify and manage conflicts of interest in Company-supported Society CME programs at all stages in program design and implementation. All programs are developed independent of any sponsor input and do not allow the use of trade names. Furthermore, SHM instructs faculty to present a balanced view of treatment options and reviews material to make sure this is the case. SHM is transparent about all funding received.
CME Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of Blackwell Futura Media Services and the Society of Hospital Medicine. Blackwell Futura Media Services is accredited by the ACCME to provide continuing medical education for physicians. Blackwell Futura Media Services designates this online activity for 3 AMA PRA Category 1 CreditsTM.
Kevin J. O’Leary MD, MS
William P. Dickey MD
2015 Update Editor
Kate M. Gibson, MD
The authors report having no significant financial or advisory relationships with corporate organizations related to this activity.
- 3.00 AMA PRA Category 1 Credit™
- 3.00 Non-physician