Information is collected from users registering on or by filling out a form.  When ordering or registering on the site, as appropriate, users may be asked to enter their name or e-mail address. Anonymous browsing is allowed as well.

Information Use
Information collected may be used in one of the following ways:

  • To personalize user experience (information helps to better respond to individual needs)
  • To improve the website (information and feedback received aids in constant evolution)
  • To improve customer service (information aids in more effectively responding to customer service requests and support needs)
  • To process transactions

Information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

  • To send periodic emails

The email addresses provided for order processing, may be used to send information and updates pertaining to the order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time a user would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each e-mail.

Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the website. It helps the website to remember information about the visit, which can make the user experience more positive.

Remarketing Pixels
Remarketing pixels are used to advertise SHM products across a broad range of sites after your initial visit has concluded.

Third Party Links
Occasionally, Third party products or services on SHM’s website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

A variety of security measures are implemented to maintain the safety of personal information when accessing the website. Lifetime Single Sign-On (LSSO) using the Security Assertion Markup Language (SAML) v1.1. is employed to ensure data protection.

Download the SHM Privacy Policy in PDF format