Organizational Knowledge and Leadership Skills Module - No CME Available

The Organizational Knowledge and Leadership Skills Module is an online learning module that begins with a lesson and contains an 8 question post-test with accompanying answers, rationales, and references. When the participant selects the correct answer, immediate feedback (i.e., a rationale) is given explaining why it is the correct answer. If an incorrect answer is selected, the participant is invited to "try again". If an incorrect answer is selected a second time, the correct answer is revealed with the rationale.

Quick Facts

Format: Internet-based module beginning with a lesson, and followed by a post-test of 8 questions with accompanying answers, rationales, and references.

Educational Objectives

Upon completion of this educational activity, participants should be able to:

  • Describe leadership styles and characteristics of effective leaders
  • Define leaders within a healthcare organization and describe their roles
  • Define interests of key stakeholders
  • Describe the role and limits of reward and recognition with respect to quality improvement
  • Explain the principles of leading change in the context of quality improvement project implementation
Activity Disclosure

SHM complies with ACCME Standards for Commercial Support by following policies and procedures designed to identify and manage conflicts of interest in Company-supported Society CME programs at all stages in program design and implementation. All programs are developed independent of any sponsor input and do not allow the use of trade names. Furthermore, SHM instructs faculty to present a balanced view of treatment options and reviews material to make sure this is the case. SHM is transparent about all funding received.

CME Accreditation Statement

This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of Blackwell Futura Media Services and the Society of Hospital Medicine. Blackwell Futura Media Services is accredited by the ACCME to provide continuing medical education for physicians. Blackwell Futura Media Services designates this online activity for 3 AMA PRA Category 1 CreditsTM.

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Steven B. Deitelzweig, MD
Christopher R. Edwards, MD
Kevin J. O'Leary, MD, MS
Hasan Shabbir, MD

2015 Update Editor
Chris Frost, MD

The authors report having no significant financial or advisory relationships with corporate organizations related to this activity.



In accordance with the ACCME Standards for Commercial Support, SHM requires that individuals in a position to control the content of an educational activity disclose all relevant financial relationships with any commercial interest. SHM resolves all conflicts of interest to ensure independence, objectivity, balance, and scientific rigor in all its educational programs. All relevant financial relationships shall be disclosed to participants prior to the start of the activity.

Furthermore, SHM seeks to verify that all scientific research referred to, reported, or used in a continuing medical education (CME) activity conforms to the generally accepted standards of experimental design, data collection, and analysis. SHM is committed to providing its learners with high-quality CME activities that promote improvements in healthcare and not those of a commercial interest.


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